GLS Recap - Ideal Team Player Part II

Patrick Lencioni is a New York Times bestselling author, probable best known for his business fables such as "Five Dysfunctions of a Team." In his latest book, "The Ideal Team Player," Lencioni lays out three virtues that when combined together make for a great employee. But what happens when you have an employee with two of the areas covered but in complete deficit in the third? Watch out!!

GLS Recap - Ideal Team Players Part I

Patrick Lencioni is a New York Times bestselling author, probably best known for his business fables such as "Five Dysfunctions of a Team." In his latest book, "The Ideal Team Player," Lencioni lays out three virtues that when combined together make for a great employee.

http://www.tablegroup.com/imo/media/doc/IdealTeamPlayerHowtoSpot.pdf

Seven Things Your Team Needs to Hear from You #6

Making Things Clear

Does your team know what kind of things will get them removed from the team? Do you know? Clarity brings amazing results for a team and as the team leader, it is your job to make things clear. When people know what kind of culture you want to establish (and what is forbidden in your culture), you will make it easier for the right people to get on the bus and to open the exit doors for those who don't share your values.

Thirty years ago, employees were asked what they would do if they were boss for a day. The survey was repeated recently and in both cases, the answer was the same.

THE #1 thing that people would do as boss for the day is to get rid of the slackers. You know who they are: complainers, barely pulling their weight, always coming up with excuses. I know for me over the years that I have been extremely long-suffering towards these kind of people, but it was always because of my optimism that they would "grow into their role." Ninety-percent of the time, they didn't. They didn't just need development - they needed discpline and their lack of it was demotivating the entire team. We would spend inordinate amounts of time trying to work around their issues.

When we let them go it, brought a collective sigh of relief and we could focus on getting the right people on board.

Finally, clarity also means knowing who does what, when and how will we know. This is something that should be very clear at the end of every meeting you have or task you talk about getting done.Yes, we all know that this sounds a lot like outcomes measurement - because it is. If you even dare to ask this question in a muddy meeting, most people will thank you for driving for clarity. In fact, you might even demand that it is put on your meeting agenda form so that you can fill this in as you go through a meeting - and then review it at the beginning of the next one.

So, get that leadership squeegee out and wipe off your windows. You'll thank yourself for taking the time to do so.

Seven Things Your Team Needs to Hear You Say #5

I'm Sorry

Please Forgive Me

I made a mistake

These are hard words to say, especially if you are a physician who is supposed to be almost god-like in your clinic. There's a lot of hubris that comes along with medical training.

But did you know that you can actually increase the amount of grace that your team gives you when you humble yourself after realizing you made a mistake? This pays great benefits for the long haul when you allow your team to see you as, gulp, human!

The Truth about Sarcasm

The Seven Things Your Team Needs to Hear You Say #4

How to Develop Critical Thinking

How do you help your team (and even your patients) become better critical thinkers and able to make better decisions on their own. The temptation when people come to us asking for help is simply to give them advice - it makes us feel good about our knowledge and intelligence and keeps us firmly ensconced in our position of authority. The problem is that the line always seems to grow longer every day.

Here are eight great questions to ask the people who look to you for leadership to make them a better leader themselves.

Taken from a presentation by David Dye who has written the book "The Seven Things Your Team Needs to Hear You Say."


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The Seven Things Your Team Needs to Hear You Say #3

In July, I attended the American Association of Medical Society Executives in Portland which was very timely for me as I move towards the end of my first year at ACMS. One of the presentations was by David Dye who has written the book "The Seven Things Your Team Needs to Hear You Say."

This is the third in a seven part series, and today I'll share with you why your team needs to hear you say "How Can I Help You?" so that they know you care.

Thanks for tuning in.

Steve

Seven Things Your Team Needs to Hear You Say #2

In July, I attended the American Association of Medical Society Executives in Portland which was very timely for me as I move towards the end of my first year at ACMS. One of the presentations was by David Dye who has written the book "The Seven Things Your Team Needs to Hear You Say."

This is the second in a seven part series, and today I'll share with you why your team needs to hear you say "TRY IT" if you're going to stay on the cutting edge of change.

Thanks for tuning in.

Steve

Seven Things Your Team Needs to Hear You Say #1

In July, I attended the American Association of Medical Society Executives in Portland which was very timely for me as I move towards the end of my first year at ACMS. One of the presentations was by David Dye who has written the book "The Seven Things Your Team Needs to Hear You Say."

In this seven part series, I'll share with you the seven things and provide my own perspective on each of them. In the first, you'll understand why your team needs to hear that you believe in them.

 

Thanks for tuning in.

Steve