ICD-10, 9, 8, 7, 6, 5, 4, 3, 2, October 1

I'm hearing groans from across the Valley as we move into the last week before ICD-10 implementation. Many have wanted to avoid this day for a long time to come. Some have even set their retirement date for September 30 (I won't mention any names.)

But, it is finally here and I wanted to share some tips that Teresa Cirelli, IMA's reimbursement director, and I have put together to help make sure you are ready for this big change.

There's lots of detail in the video, but for those who don't want to take 8 minutes to watch, here's the bullet points and the resources I promised you.

Teresa Cirelli's IMA Presentation
 

#1 Don’t approve any vacation time in October, for billing staff especially
#2 Consider opening up a line of credit. Two resources:

• Mountain West Bank VP Commercial Lender, Lyle Cook, lcook@mountainwestbank.com, 208-989-7930
• Washington Trust Bank VP Private Banking, Joey Perry, jperry@watrust.com, 208-333-9422

#3 Finalize all ICD-9 charges in September
#4 Practice your coding documentation in ICD-10

• Index and Tabular ICD-10 Lists (PDFs)
• Android ICD-9 to 10 Converter 
• iPhone ICD-9 to 10 Converter
• ACP's Most common ICD9 Diagnoses Comparison 
• IMA will create a chart of your 10-15 most common diagnoses for $25

#5 Identify Documentation Gaps

• Journal of AHIMA's Documentation Gaps analysis

#6 Categorize Your Denials

• Denial Tracking Sheet

#7 Create a Denial Action Plan
#8 Check out Idaho Medical Association's ICD-10 Resources

• Public ICD-10 Resources
• Members Only ICD-10 Resources and Online Forum (Call 344-7888 if you need a logon).
• CMS Road to ICD-10

#9 Plan a Celebration - Gamify

• Gamification in the Workplace

#10 Keep Your Head in the Game 

I
Can
Do
10 x Better
With a a Great Attitude

Seven Things Your Team Needs to Hear from You #7

This is the last in our series reviewing David Dye's management presentation on the Seven Things Your Team Needs to Hear from You. This is one of my favorites: encouragement. Find out an easy and powerful tip on how to encourage people that you can immediately put to use.

For more information about David Dye's book, visit his website.

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Seven Things Your Team Needs to Hear from You #6

Making Things Clear

Does your team know what kind of things will get them removed from the team? Do you know? Clarity brings amazing results for a team and as the team leader, it is your job to make things clear. When people know what kind of culture you want to establish (and what is forbidden in your culture), you will make it easier for the right people to get on the bus and to open the exit doors for those who don't share your values.

Thirty years ago, employees were asked what they would do if they were boss for a day. The survey was repeated recently and in both cases, the answer was the same.

THE #1 thing that people would do as boss for the day is to get rid of the slackers. You know who they are: complainers, barely pulling their weight, always coming up with excuses. I know for me over the years that I have been extremely long-suffering towards these kind of people, but it was always because of my optimism that they would "grow into their role." Ninety-percent of the time, they didn't. They didn't just need development - they needed discpline and their lack of it was demotivating the entire team. We would spend inordinate amounts of time trying to work around their issues.

When we let them go it, brought a collective sigh of relief and we could focus on getting the right people on board.

Finally, clarity also means knowing who does what, when and how will we know. This is something that should be very clear at the end of every meeting you have or task you talk about getting done.Yes, we all know that this sounds a lot like outcomes measurement - because it is. If you even dare to ask this question in a muddy meeting, most people will thank you for driving for clarity. In fact, you might even demand that it is put on your meeting agenda form so that you can fill this in as you go through a meeting - and then review it at the beginning of the next one.

So, get that leadership squeegee out and wipe off your windows. You'll thank yourself for taking the time to do so.

Seven Things Your Team Needs to Hear You Say #5

I'm Sorry

Please Forgive Me

I made a mistake

These are hard words to say, especially if you are a physician who is supposed to be almost god-like in your clinic. There's a lot of hubris that comes along with medical training.

But did you know that you can actually increase the amount of grace that your team gives you when you humble yourself after realizing you made a mistake? This pays great benefits for the long haul when you allow your team to see you as, gulp, human!